Shipping policy

🚚 Shipping Policy

Thank you for shopping at PupsBliss! We’re excited to deliver joy to you and your furry friend. Here’s everything you need to know about how your order gets to you.

🌍 Where We Ship

We currently ship to:

• United States

• Canada

• United Kingdom

• Australia

• Most countries in Europe

📦 Don't see your country? Contact us at support@pupsbliss.com to check availability.

⏱️ Processing Time

Orders are processed within 1–5 business days after payment confirmation.

Note: Processing time may take slightly longer during peak seasons or holidays.

🚀 Shipping Time

Estimated delivery times (after processing):

• USA: 7–15 business days

• Canada, UK, Australia: 10–20 business days

• Europe & other countries: 10–25 business days

We do our best to get your order to you as quickly as possible! 🐶

💵 Shipping Costs

• FREE Standard Shipping on all orders over $50

• Flat rate shipping for smaller orders — calculated at checkout

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your order anytime on our Order Tracking page.

❗ Delays & Customs

While rare, delays may occur due to high demand, weather, or customs processing. We are not responsible for duties, taxes, or delays caused by your country’s customs regulations.

🐾 Missing or Lost Packages?

If your tracking says "delivered" but you haven’t received your order, please:

1. Double-check with household members or neighbors

2. Wait 1–2 business days (sometimes carriers mark as delivered early)

3. Contact us at support@pupsbliss.com — we’ll help you sort it out!

📩 Contact Us

Questions or concerns? Reach out anytime at:

📧 support@pupsbliss.com
We’re always happy to help!